Lightroom Presets
What do I need in order to use the Presets?
For your MOBILE device, you will need a mobile device, and you will need to download the FREE version of the Lightroom CC Mobile app, no subscription required. You can find it in the app store here.
For your DESKTOP computer, you will need any version of Adobe Lightroom installed on your laptop or desktop computer, available here. Please note that the Adobe Lightroom requires a monthly subscription.
How do I retrieve the Presets once purchased?
You will receive an email immediately after payment is completed containing the files ready to download to your mobile device or desktop computer and an instruction video to walk you through the process.
Are the preset files compatible with Lightroom on desktop as well?
Yes, the presets will work on both the mobile and desktop Lightroom apps! To import the DNG files, open Lightroom on your desktop and import the DNG file by dragging it into your library or using the “Import” button. Once it’s imported, open the photo in “Develop” mode, where you’ll see the preset adjustments applied to that DNG. Click “Presets” on the left panel, then select the plus (+) icon and choose “Create Preset.” Give it a name, choose a group or create a new one if you’d like, and save it. Your new preset will now appear in your preset list for use on any photo.
Are these refundable?
Due to the nature of these files, sales are final.
Digital Prints
What file size will I be able to print my art?
The Jilly prints are either a rectangle or square with aspect ratios that you can customize to other sizes of your desire. For the rectangle prints we have the files available in 18 x 24 in. For the square prints we have the files in 24 x 24 in.
How do I print my art?
You will receive an email immediately after payment is completed containing the PNG and PDF files of your print. Then, you can take these files to a local print shop and have them printed there!
Can I get a refund on my Digital Print?
All sales on prints (digital/physical) are final. If you are having issues with the digital files please email us at customerservice@jillianharris.com
Where does Jillian get her art framed?
Jillian gets her art framed in Kelowna at Robert’s Custom Framing.
Digital Bundles
What devices can I use the wallpapers on?
You can use the wallpapers on your mobile device, desktop, Smart tv, and an iPad!
How do I load it onto my device?
Simply, hit the download button in your email, it will either save to the camera roll or files folder on your phone. From there you can go into your settings and swap out your wallpaper for your beautiful Jilly Digital print!